FAQ

About the Products

Will I get "high" from using your products?

No. Our products contain zero THC and produce absolutely no psychoactive effects, or side effects associated with THC.

How can your products be "full spectrum" without THC?

Even though our products have zero THC, the extract they are made from contains high concentrations of CBD along with many other cannabinoids, terpenes, anti-oxidants, omega acids, flavonoids, fatty acids and glycerides. This robust plant profile still qualifies the product for what is referred to as "full spectrum". It is true that THC has its own benefits, but plenty of studies have shown the same and other benefits when just taking CBD alone.

Is CBD legal?

Yes! The 2018 Farm Bill set a statute that legalized the hemp plant (cannabis sativa) as long as it contained no more than 0.3% of THC. Now, all parts of the hemp plant are federally legal to grow and utilize for commerce. 

At the state level, federal law supersedes state law per the constitution. From a regulations perspective, these products are regulated as supplements. Read more about this in our blog post.

KNOWLEDGE DROP: Just prior the 2018 Farm Bill 
We had to spend quite some time trying to figure out the answer to this question ourselves. First it is important to make the distinction between CBD derived from Hemp VS Marijuana. Under federal law, “hemp” is defined as cannabis Sativa plants with less than 0.3 percent THC. Anything with more is “marijuana.” The 2014 Farm Bill effectively made cultivation of hemp legal, but the DEA's scheduling of the plant created ambiguity. There have been further rulings, for example, a Ninth Circuit Court ruled that the DEA could not list hemp-based products under the Controlled Substances Act, thus upholding the 2014 Farm Bill legislation. The 2018 Farm Bill will officially remove Hemp from the Controlled Substances Act and eliminate any legal ambiguity.

Can I travel with CBD?

Yes! CBD extracted from the hemp plant (cannabis sativa) is federally legal in the U.S. as of 2018, which means you can travel to any state without issue. 

If you are traveling internationally, you should research the CBD laws in that country before traveling with our products. Yes, even if you are traveling to Canada.

What extraction methods do you use?

The CBD in our products is produced using both types of extractions, ending up with the same high-quality product. When using supercritical CO2, the extract is further purified using vacuum distillation and winterization to remove chlorophyll, waxes, and THC. After the unwanted components are removed, the resulting product is a phytocannabinoid rich oil with 60-80% CBD, minor cannabinoids, and terpenes. The second process utilizes food-grade ethanol (alcohol) as a solvent for extraction instead of CO2, followed by the same purification processes, to remove chlorophyll, waxes, and THC. The only difference between the two processes is that the first step, extraction, utilizes different solvents, but the quality remains the same. Read more about this on our blog post.

Will I fail a drug test if I use your products?

Generally speaking, if you are being subjected to a drug test, the testing party is screening for tetrahydrocannabinol (THC); the psychoactive constituent in the Cannabis plant. Since THC is inherently present in trace amounts in hemp plants, it is possible for certain hemp products to lead to a "false positive" test. However, there are many other substances that can also trigger false positive tests - some include: cold remedies (Amphetamines), poppy seeds (Opiates), and sleep aids (Barbiturates). All of these substances actually have a legal limit that is allowable and testers usually take these limits into consideration. In the case of THC, the legal limit is no more than 0.3% in any food, supplement, etc. The point is that you always run minimal risk of failing a drug test do to trace amounts of tested substances in foods or supplements you ingested. All the same, as with any substance you put in your body, use your judgment when facing a drug test scenario. 

About Your Order

Where is my order?

Upon placing your order you will receive a confirmation email that contains everything you need to know about your order. In that email there is a link that will have the most up-to-date information of about your order. Please note that we will also send you a new notification email you as soons as your order ships. If you ever have any questions, you can always please email your name, order # to hey@skynaturalscbd.com

My shipment arrived damaged.

If your shipment arrived damaged, please email your name, order #, and which product(s) arrived damaged. One of our customer service reps will contact you and take care of your situation.

I would like to cancel my order.

Provided that your order hasn't shipped, you can cancel it by emailing your name and order # to hey@skynaturalscbd.com.

I would like to return.

You can return your products within 30 days of receipt if you are unsatisfied. 

Your 30-Day satisfaction guarantee

Use our product for 30 days, risk-free. If for any reason you are not satisfied, we will give you your money back. We believe in what we are doing and want to ensure that you have the utmost confidence that you are buying quality CBD. If you aren't satisfied, please submit your refund request here. Limit one 30-Day Satisfaction Guarantee claim per customer.